Staff Software Engineer (TypeScript)

As a Staff Software Engineer, you'll provide technical leadership, raise engineering standards, and help teams build secure, scalable SaaS products that leverage AI. This is a hands-on senior individual contributor role that combines direct implementation with broad technical leadership, often spanning teams or high-complexity domains.

You'll guide architecture, influence delivery across multiple teams, and help the engineering organization solve complex platform and product challenges with a strong focus on quality and resilience.

Responsibilities

• Design and evolve robust cloud-native services and platforms, with end-to-end ownership from ideation and prototyping to deployment, monitoring, and iteration

• Influence technical direction without direct authority by identifying architectural pain points and improving engineering standards

• Partner closely with Product, Security, DevOps, and engineering leaders to align technical roadmaps with business priorities

• Own open-ended technical problems, define both the what and the how, and help teams make sound tradeoffs through ambiguity

• Establish and promote best practices for AI governance, observability, privacy, and operational controls within engineering workflows and production systems

• Mentor engineers across teams, support hiring and onboarding, and raise the bar on delivery quality and the practical use of AI

• Evaluate emerging technologies, frameworks, and tooling to improve developer productivity, system performance, and cost efficiency

• Continuously reduce system and operational complexity by simplifying architectures, clarifying boundaries, and removing unnecessary technical friction for teams

Requirements

• 7+ years of software development experience
• Strong software design and coding fundamentals, primarily in TypeScript, with Python experience also relevant

• Significant experience building on AWS, with service ownership across the software lifecycle

• Background in cloud-native platform engineering, including infrastructure-as-code, CI/CD, observability, and security best practices

• Meaningful experience with applied AI and agentic solutions, including model capabilities and tradeoffs, tool orchestration, retrieval-augmented patterns, responsible AI considerations, and cost-aware design

• Comfortable communicating complex technical and AI-related concepts to diverse stakeholders

• Degree in Computer Science, Engineering, Mathematics, or equivalent practical experience

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be done differently, both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, a generous time off policy and wellness programs.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us.

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.