End-User Support Engineer

We are looking for an End-User Support Engineer to support the office in Budapest on-site and colleagues in Hungary remotely.

Responsibilities

• In collaboration with the Team support IT infrastructure in Budapest office
• Ensure equipment, documents and processes are in place
• Support people on IT-related issues
• Operating, maintaining, upgrading, and disposing of assets in the most cost-effective manner
• Be involved in the development of End-User Support Service

Requirements

• Understanding of basic principles of hardware, software, networking
• Intermediate skills of troubleshooting OS, hardware, network
• Understanding of basic principles of asset management, ITIL (or any other ITSM tool)

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.