German Speaking Cash Collection Dispute Management Coordinator

Your future tasks will be…

Without cash, it is impossible for businesses to operate. Our teams are responsible for providing cash collection services for the Computacenter Group. Our aim is to get payment from our clients on or before the due date of each invoice they receive from us. This involves all activities to achieve our monthly Group cash targets, dealing directly with our customers and internal business partners to secure payments and to chase, identifying disputes if they occur. This is the point when a Dispute Management Coordinator is going to be involved. With you on board, you could have a huge impact of reaching better results and quicker dispute resolution, therefore cash.

On a daily basis:

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales
• Having conference calls with internal stakeholders who are involved in dispute resolution
• Taking responsibility of disputes for a section of customer ledger
• Providing input to support decisions which improve quality, cost and people engagement

You are the ideal candidate if...

• You are fluent in English and in German
• You are interested in Finance and bring at least 2 years of experience in Accounts Receivable or Dispute Management.
• You can read between the lines to be able to understand the real problem when it occurs
• You are a true problem solver who gets the job done, and you also have excellent communication and negotiation skills.
• You can analyze issues, find the root cause and cooperate with other teams to solve them and have also a result-oriented mindset, and you enjoy seeing tangible outcomes from
• your efforts and drive improvement in process and results.
• You are familiar with Excel functions and other MS Office tools
• You are good at networking and you like contacting internal colleagues and customers
• You know how to organize your day and prioritize your tasks
• You are interested in deepening your SAP and Lean techniques knowledge

What can we offer to you?

As a future member of CC Family in the Finance & Accounting department you will be part of a friendly, family like department of 120 people where you have the chance for:

• SAP & Finance trainings
• Language courses & talent programmes
• Training opportunities & Stable Career Path
• Rewards & Bonuses
• Team competition & Process optimizing
• Fun & Diverse atmosphere
• Home office & Flexible scheduling
• Medicover private health care package and cafeteria benefits (yearly gross 500000 HUF and after the first year spent within the company, it grows to gross 780000 HUF)

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.