Repair Program Engineer

In This Role, Your Responsibilities Will Be:

• Partner with Global Services, Sales, Marketing, and operational leaders to develop and implement strategies that support the long-term Hardware Services roadmap, focusing on customer uptime, service coverage, lifecycle revenue growth, and customer confidence.
• Collaborate with service center leadership to identify and implement effective repair, upgrade, and replacement solutions and processes.
• Evaluate opportunities to expand global repair capabilities within existing service centers and recommend deployment strategies, operational investments, inventory requirements, and alternative service models.
• Lead or contribute to projects supporting geographic repair capability expansion and service network optimization initiatives.
• Support evaluation and implementation activities for new Test & Measurement service center locations when applicable.
• Contribute to acquisition integration efforts and ongoing support activities related to repair service operations.
• Collaborate with Services Engineering, Manufacturing Test Engineering, and Hardware Services teams to define service requirements, repair solutions, deployment locations, and capacity plans for new product and system introductions.
• Support and maintain relationships with global Forward Stocking Location partners to ensure business continuity and service excellence.
• Assess opportunities for Forward Stocking Location expansion and recommend partner selection, capability deployment, and operational investment strategies.
• Manage projects related to implementation, transition, or closure of Forward Stocking Locations.
• Partner with Corporate Quality and Service Center teams to support customer recovery strategies and customer notification activities.
• Support financial planning, budget management, and appropriation requests related to repair operations, service infrastructure, and capital investments.
• Analyze business, operational, and service performance data to identify opportunities for continuous improvement and enhanced customer outcomes.

Who You Are:

You build strong partnerships and work collaboratively across organizational boundaries to achieve shared objectives. You effectively balance strategic priorities with operational execution, using data and sound judgment to solve complex challenges and identify practical solutions. You communicate clearly and confidently with a wide range of stakeholders, fostering alignment and trust while navigating change and driving results. You are resourceful, adaptable, and focused on delivering outcomes that create value for customers, colleagues, and the business.

For This Role, You Will Need:

• Bachelor's degree in Engineering, Science, Technology, Mathematics, or a related technical field, or equivalent combination of education and relevant experience.
• Experience in manufacturing, engineering, service operations, technical support, or a related function.
• Experience leading or contributing to cross-functional projects and initiatives.
• Ability to analyze complex issues, evaluate data, and develop effective recommendations and solutions.
• Strong communication and collaboration skills with the ability to work effectively across global teams.
• Professional proficiency in English.
• Experience partnering with stakeholders across multiple functions, regions, or business units.
• Ability to manage multiple priorities while maintaining attention to detail and a focus on customer outcomes.
• Experience working across organizational boundaries.

Preferred Qualifications That Set You Apart:

• Experience working within a multinational organization in the test and measurement, electronics, manufacturing technology, industrial automation, or related industries.
• Experience supporting global service delivery organizations and distributed service networks.
• Knowledge of repair operations, service lifecycle management, and customer support strategies.
• Strong commercial awareness with experience supporting service growth, portfolio development, or operational expansion initiatives.
• Familiarity with electronic functional verification testing architectures and related technologies.
• Experience supporting global operational improvement, service transformation, or capability deployment programs.
• Project management certification or formal project management training.
• Experience working with financial planning, business case development, and capital investment processes.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

By joining Emerson, you will have the opportunity to contribute to meaningful work that helps customers solve complex challenges across critical industries worldwide. We are committed to creating an environment where innovation, integrity, collaboration, and inclusion are embedded in everything we do.

Our compensation and benefits programs are designed to be competitive within local markets and support the well-being of our employees and their families. We invest in professional development through learning opportunities, mentoring, and career growth programs that help individuals build rewarding careers.

Emerson is committed to providing equitable opportunities and fostering an inclusive workplace where diverse experiences, backgrounds, and perspectives are welcomed and valued. We believe that a culture of belonging drives innovation, strengthens teams, and enables long-term success. We encourage applications from candidates whose skills, experiences, and potential align with the needs of the role, even if every qualification listed is not met.

Safety, sustainability, and responsible business practices are fundamental to how we operate. Together, we are creating solutions that help make the world healthier, safer, smarter, and more sustainable. Join Emerson and be part of a team that is shaping the future through innovation and collaboration.

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!