Sales Support Engineer

Description

We are looking for our new colleagues to the Sales Support Engineering Team, who will be responsible for offer quotations support for Emerson Sales offices across Europe and ensure requests are handled at a high quality, accurately and in time.

In This Role, Your Responsibilities Will Be:

Review Requests for Quote (RFQ) received from Emerson Sales offices across Europe

Collaborate with sales teams, factories and project management to understand and execute customer requirements

Providing alternative solutions

Selection of most appropriate supplier - quote requests

Define proper manufacturing location considering product type, capacity and lead time.

Select the appropriate technical documentation

Specify a delivery time for the selected products

Verify the Purchase Order (PO) to ensure that it is according to the offered financial and technical proposal

Creation of Bill of Material (BOM) for purchase order and start the item setup process where necessary.

Act as a liaison between sales offices – factories – customers

Provide general support for sales offices

Develop and maintain a sound knowledge of products and applications

Draw-up specific activity reports

Maintain and improve customer satisfaction.

Work systematically and professionally in a well documented manner in accordance with the company rules and procedures including adherence to trade compliance (export / import and supply chain security) regulations entirely.

Who You Are:

You focus on priorities and set stretch goals. You gain insight into customer needs. You work to create a feeling of belonging and strong team morale.

For This Role, You Will Need:

College/University degree

Intermediate level of English

PC literacy

Knowledge and understanding of business systems (ERP/MRP)

Social/communication skills to interact with customers

Willingness to get product knowledge

Teamwork

3+ years experience in a similar position or in a commercial environment (technical support, quotations, technical sales)

Preferred Qualifications That Set You Apart:

Additional language knowledge e.g. Italian /French /German/ Spanish

Experience in business systems

Experience in order processing and/or customer service

Excellent communication skills

Good level of product knowledge

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. Our location we offer the following benefits:

Benefit for commuting

Free sporting opportunities

Possibility for Home office work

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

Make this great opportunity yours!

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!