Specialist, Loss Prevention - German Speaker

Join our dynamic Team as a Loss Prevention Specialist at Avis Budget Group BSC in Budapest!

Are you an enthusiastic and driven individual with a passion for German language? Avis Budget Group is seeking a motivated colleague to join our Loss Prevention team. This position combines operational case management, problem-solving, and stakeholder communication in a fast-paced international environment. If you’re ready to take on new challenges, contribute to a positive work environment, and make an impact, read further and get to know us!

What You’ll Do

• Manage rental extension requests for both short-term and long-term vehicle rentals.
• Investigate and resolve overdue rental cases, ensuring rental agreements remain accurate and up to date.
• Proactively contact drivers and corporate customers to collect required information, such as mileage readings, and secure rental extensions when needed.
• Coordinate with rental stations and internal stakeholders to support business continuity and fleet utilization.
• Manage and maintain case information across internal systems, Excel files, and SharePoint.
• Handle case-related communication via phone and email with customers, business partners, and internal teams.
• Research and gather relevant information from multiple systems and databases to support decision-making and case resolution.
• Ensure accurate administration and documentation of all activities.
• Identify opportunities for process improvements and contribute to operational excellence initiatives.

What We’re Looking For

• Advanced German and English language skills, both written and spoken.
• Strong attention to detail and a high level of accuracy.
• Excellent problem-solving and analytical skills.
• Confidence communicating professionally with external and internal stakeholders via phone and email.
• Good knowledge of Microsoft Office, particularly Excel.
• Ability to manage multiple cases and priorities in a fast-paced environment.
• A proactive, responsible, and collaborative mindset.
• Strong organizational and administrative skills.

What We Offer

• Competitive cafeteria benefits, including SZÉP Card, health fund options, and language courses.
• Performance bonuses based on your annual gross salary.
• Private medical insurance.
• Access to a wide range of employee discounts, including hotels, gyms, restaurants, and other partner offers.
• Learning and development opportunities through our internal training portfolio and recognition programs.
• An extra day off to celebrate your birthday.
• The opportunity to work in a diverse, multinational environment with colleagues from more than 30 nationalities.
• A modern workplace located in the award-winning Green House Office Building, one of Budapest’s most sustainable office spaces.