Staff SW Development Engineer in Test

Responsibilities

• Leading direction within the team designing and building our new generation user interfaces and/or backend services related test automation solutions, in conjunction with designers from other teams and product lines, focusing on composability and quality architecture. Ability to deliver product epics, including design, coding, automated testing, documentation and deployment, providing state of the art solutions for complex requirements. Delivering commitments on time.
• Being a key contributor to the code review process and giving constructive feedback to apply good practices and anticipate issues, as well as to grow more junior engineers.
• Troubleshooting and finding the root cause of production support issues post-deployment across components related to the team's work and coming up with solutions as required.
• Designing secure, reliable and highly scalable backend and frontend solutions for user stories and product epics, resisting poor or short-term solutions and backing up arguments with solid and logical data.
• Mentoring members in the team and other teams working closely with, to help them gain technical and domain knowledge, apply good practices.
• Taking part in the team level estimation and commitment process, making estimates with good accuracy at the story level. Leading decomposition of product epics into smaller chunks of work.
• Leading collaboration and communication with other teams and organization units when needed.
• Showing leadership in continuously trying to improve and positively influence others working on the product.
• Presenting accomplished work on product demos, being able to deliver convincing presentations on designs and technical solutions.

Requirements

• 8+ years of experience with JavaScript/TypeScript/Java based automation frameworks, exposure to one or more web development frameworks (Angular preferred)
• Experience working with browser JS APIs (e.g. DOM, postmessage, localstorage, etc.)
• Working experience with REST APIs and/or other API technologies
• Experience with AI in testing, regarding nondeterministic testing, AI skills and agents
• Version control tools and processes (e.g. Git and Gitflow)
• Continuous delivery of cloud-based software
• Good written and verbal communication skills in English

• The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1
• The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company
• Keep you in the loop: complete support and transparency from our global and local leaders
• An A-team: talented and experienced professionals you can grow professionally with, and an open & inclusive community
• Career development: we will support your professional growth because your goals are important to us
• Flexibility: office, remote or hybrid? Choose what you need to be at your best every day
• Empathy: your well-being is our priority. You will have extra days off in August and October, and extra time off to volunteer to help a cause close to your heart
• Cafeteria, health insurance, life insurance, learning center, language courses, gym, vitamin bar, company cafe with our own barista
• And there is a fabulous new HQ near Nyugati Railway Station in Budapest

What happens after you apply

• Our Talent Acquisition team reviews your application with the hiring team.
• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
• Next, you'll meet the hiring manager and other members of the interview team.
• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.