IT Engineer – ThinClient

My responsibilities:

• Planning, development and maintenance of the Thin Client management landscape based on IGEL UMS (Universal Management Console) with more than 10.000 devices
• Monitor system health and performance, and proactively address risks (capacity management, performance tuning, log analysis)
• Configure and administer IGEL endpoints and policies (profiles, apps, update channels, license handling) in an enterprise environment.
• Being a contact for support requests as a 3rd level IT Engineer
• Supporting IT projects in an international environment
• Create/update knowledge base articles for 1st and 2nd level
• Continuously improve operations through automation and standardization where applicable

The knowledge I own:

• Strong English skill is a must as you will conduct your day-to-day work mostly in English (meetings, documentation etc.), German knowledge is an advantage, but not a deciding factor
• Exhibits a strong willingness to learn and the ability to adapt to new technologies.
• Correct mindset to feel the responsibility for smooth store operations with 10k+ devices
• Takes ownership of maintaining smooth store operations for 10,000+ devices, with the right mindset and responsibility.
• Experience with UMS Java Console, UMS Web App, Igel App Portal, Igel License portal, Igel OS11, OS12, Windows Server 2016 and 2025 is and advantage
• Experience in managing enterprise printing solutions (preferably Kyocera) is an advantage.
• Experience with Azure or Citrix solutions is an advantage
• Well-organized, have strong communication skills, customer-oriented attitude
• Can work in a multi-shift operation (Monday to Friday, 07:00 AM - 22:00 PM)

The offer that would convince me:

• Possibility to improve yourself in a constantly growing organization
• An above-average salary
• Intensive individual and practical training varied and interesting tasks
• Pleasant working environments
• A secure, long-term employment opportunity

Imagine a company where ALDI’s well-known quality and reliability meet IT expertise and innovation. ALDI International IT Services (AIIS) strives to achieve this every day: as part of ALDI DX, it supports a wide range of IT and business services for the ALDI SÜD Group from Hungary.

Founded in 2012 and operating as an individual business entity since 2018, AIIS has grown to nearly 1,000 employees, with offices in Budapest, Biatorbágy, Pécs and Debrecen. Its portfolio includes IT support for ALDI stores and regional headquarters across Europe and beyond – from the UK and Ireland to Germany, Austria, Italy, Switzerland, Slovenia and Hungary.