Senior Software Engineer (Node.js, React)

As a Senior Software Engineer at Diligent, you'll be hands-on in shaping the future of our platform by designing and delivering secure, scalable microservices and AI-powered features that transform how organizations manage risk. You'll work primarily in TypeScript with React frontends and Node.js services, leveraging AWS serverless to build solutions from the ground up or modernize existing services.

In this role, you'll lead by example, owning services end-to-end, driving architectural decisions, and pioneering the team's AI/agentic capabilities. You'll design and ship intelligent features (LLM integrations, agentic workflows, RAG systems) while mentoring others on engineering excellence and responsible AI development.

Key responsibilities:

• Design and own secure, scalable services, guiding technical decisions and evaluating trade-offs (including AI-driven components) to meet reliability, performance, and cost goals
• Architect and deliver AI/agentic product features: LLM integrations, multi-step agentic workflows, tool-use patterns, RAG pipelines, and intelligent automation; lead AI-augmented development practices using Claude Code and agentic coding workflows
• Advise on appropriate AI use (model concepts, prompt patterns, ethical/privacy considerations), embed monitoring and compliance checks into workflows, and document residual risks and mitigations
• Coach peers on engineering best practices and AI-augmented approaches; partner with Product, Security, DevOps, and other teams
• Scout and pilot emerging tools or frameworks (including AI toolchains), integrate automated governance checks into pipelines, and enhance observability and incident response

Required experience/skills:

• 5-7 years of professional software engineering in an agile environment, delivering secure, scalable services
• Understands high-level LLM concepts (e.g., hallucinations, prompt sensitivity) and safe vs. unsafe AI use cases
• Experienced in using AI tools to accelerate coding, debugging, testing, and prototyping, with critical review of outputs
• Skilled in prompt engineering — designing reusable prompts and coaching peers
• Familiar with ethical/cost risks (bias, privacy, vendor lock-in) and embeds basic compliance checks into workflows
• Proficient in Node.js/TypeScript for RESTful APIs (OpenAPI), and hands-on AWS serverless patterns
• Comfortable with infrastructure as code (CDK/Terraform), containerization (Docker), CI/CD pipelines, and monitoring tools
• Experience with SQL (PostgreSQL) and/or NoSQL databases; able to design and optimize schemas for performance
• Applies security best practices in code and deployments (e.g., IAM, secrets management)
• Strong communication of technical and AI-related concepts to diverse stakeholders

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be done differently, both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, a generous time off policy and wellness programs.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us.

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.