AR & Collections Specialist

The AR and Collections Specialist is responsible to manage the AR and Collections process making sure FrieslandCampina meets all partner and customer requirements in a timely manner, as well as maximising cash flow, while minimising aged debt. The positions supports customer and finance teams to ensure timely cash collection while building and maintaining excellent partner relationships.

Would you like to utilize your language skills while supporting world-class food products you can truly connect to? Are you a solution oriented person who does not hesitate to pick up the phone in order to be effective? Added value, ownership, process improvement are not just terms for you, but something you are keen on?

Then this opportunity is just for you! Do not hesitate, apply today!

Daily tasks

• Managing the overdue invoices by contacting the customers and aligning within the sales organization
• Coordinate the order release process triggered by overdues and exceeding credit limits
• Handle customer queries and drive issue resolution
• Reroute disputes, deducted by customers, within the organization for further follow-up
• Business alignment meetings on overdue status, financial risks and procedures.
• Reporting (daily, weekly and monthly reports) on relevant financial developments and KPI’s
• Manage relationship with external and internal customers (3rd party customers, account managers, sales and finance leadership, customer service, supply team, warehouse etc.) Manage customer ledger (up-to-date information about overdue items)
• Maintain customer documentation

Process Improvements & Projects

• Initiate process improvements to eliminate manual work, reduce risks and increase customer value added activities
• Develop and implement changes in the AR & Collections process Participate in projects to improve the OTC processes E2E in terms of technology or quality improvement
• Participate in cross functional projects within the organization
• Support the team in process optimisation or other initiatives, maintain the Credit Risk database and contribute to the risk modelling framework

What we ask

• At least 1-2 years of relevant experience in Accounts Receivable & Collection field at an SSC or a multinational environment
• Proficiency in English (additional Dutch language knowledge is higly preferred)
• University or college degree in finance & accounting, business administration or a similar field
• Excellent communication, interpersonal and analytical skills
• Proactive and outcome-focused attitude, eagerness to learn
• SAP knowledge
• Confident Excel skills
• Self-motivation
• Strong stakeholder management and consultancy skills
• Results-oriented and customer-oriented

What we offer

• Cafeteria package
• Home office and sustainable travel allowance
• MetLife life- and accident insurance
• Medicover package (Spring White & Hospital+)
• Annual bonus
• Home office opportunity (3 days/week)
• Opportunity to bring in your ideas and to develop further
• Challenging tasks with real added value

FrieslandCampina produces and sells consumer products such as dairy-based beverages, infant nutrition，cheese and desserts in many European countries, in Asia，Africa and North-America. In Hungary the company is most knowned for producing Túró Rudi.

FrieslandCampina’s activities are divided into 7 business groups:

• Europe
• Retail & Americas · Asia· Middle East, Pakistan & Africa· Professional & Trading
• Specialised Nutrition
• Ingredients

FrieslandCampina has branch offices in 29 countries and employs ~ 21.000 people. Our products find their way to more than 100 countries.

The Company’s central office is based in Amersfoort，The Netherlands. The first Financial Shared Services Centre was also launched there successfully in 2013 (FSSC NL).

In 2016 FrieslandCampina has decided to expand its Financial Shared Services concept by setting up a Financial Shared Service Centre in Kuala Lumpur for Asia and in Budapest to support its businesses in the Europe，Middle-East and Africa region.

With the introduction of Shared Services，we moved from a complex，traditional 'back-office' structure to a streamlined operational, business process centric organisation delivering improved and consistent quality to our (internal and external) customers and consumers.