Bank Account Completeness Oversight Officer

Job Overview

Are you looking for a career move that will place you in a global financial organization? Then bring your skills in analysis, problem solving and communication to Citi’s Bank Network Management Team.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll do:

• Lead execution of the annual Citi-owned bank account attestation program, ensuring compliance with Citi policy requirements across multiple business lines.
• Partner with stakeholders globally to obtain timely account attestations, provide technical guidance, and deliver consistent, high-quality support throughout the attestation process.
• Monitor, investigate, and drive remediation of non-compliant or never-attested accounts, escalating risks and roadblocks to management as appropriate.
• Track, analyze, and report program performance through recurring and ad hoc metrics, dashboards, analytics, and executive-level reporting.
• Perform large-scale data analysis, reporting, user acceptance testing (UAT), and control assessments to support operational effectiveness and governance objectives.
• Maintain account ownership records, procedural documentation, and sustainable control frameworks to ensure accuracy, compliance, and process consistency.
• Identify and implement process improvement and automation opportunities, addressing root causes of operational gaps and enhancing efficiency, risk management, and stakeholder experience.

What we'll need from you:

• Bachelor's degree (or equivalent experience) with 3–5 years of experience in the international financial services industry and strong proficiency in Microsoft Excel for data analysis and reporting.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across stakeholders while delivering accurate, detail-oriented results.
• Demonstrated ability to manage multiple priorities independently through strong organizational, problem-solving, decision-making, and time management skills with minimal supervision.

What we can offer you:

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Team/Role Overview:

Bank Network Management (BNM) is part of the Corporate Shared Services organization within the Chief Operating Office (COO). BNM provides best-in-class banking services to our business partners and clients while strengthening regulatory compliance, governance, and control over Citi-owned bank accounts. We achieve this by enforcing the Citi Owned Bank Account and Signatory Management Procedure. BNM’s global functions encompass Relationship Management, Regulatory Compliance, Bank Expense Optimization, Bank Signatory Management (BSM), Agent Bank Risk, Stakeholder Support and Data & Technology Management

The Policy Assurance function within BNM provides holistic support to the Enterprise by facilitating controls that mitigate risk to Citi. This includes maintaining repository for all Citi owned bank accounts, monitoring annual attestation and working with various lines of business to ensure compliance with the Citi Owned Bank Account and Signatory Management Procedure.

As a Bank Account Completeness Oversight Officer, you will oversee the integrity of Citi's owned bank account repository and drive the enterprise's annual account attestation program within Bank Network Management (BNM).