Command Center Lead

What will you be doing?

• Lead and develop multiple teams within the Command Center organization
• Drive operational excellence across the end-to-end logistics chain
• Act as the main operational escalation point for customers and internal stakeholders
• Support commercial activities, contract renewals, business growth opportunities, and solution design initiatives
• Own and optimize service delivery processes while identifying efficiency and cost-saving opportunities
• Drive innovation, digitalization, and AI-related initiatives across the operation
• Ensure compliance with global standards and ISO requirements
• Lead quality management activities, audits, KPI governance, and continuous improvement programs
• Manage operational budgets and support financial performance through cost-conscious decision-making
• Foster a high-performance culture focused on collaboration, development, and customer satisfaction

What are we looking for?

• Proven experience in leading managers and larger operational teams
• Strong stakeholder management and customer-facing experience
• Excellent communication and negotiation skills
• Strategic mindset with a strong operational focus
• Experience in process improvement, quality management, and continuous improvement initiatives
• Ability to influence and engage stakeholders across multiple organizational levels
• Strong planning, organizational, and decision-making skills
• Fluent English is a must; additional languages are an advantage

What can you expect from us?

• Cafeteria HUF 500.000/year
• Company car
• Yearly bonus scheme
• Medicover health insurance
• Opportunity to influence business strategy and operational excellence
• Close collaboration with senior management and key customers
• Professional and personal development opportunities
• A culture that encourages innovation, continuous learning, and ownership
• The chance to shape the future of our Command Center operations

Csatlakozz a DHL Supply Chain csapatához Gyálon!