Digital Experience Specialist EMEA

What you’ll do:

The role of Digital Experience Specialist EMEA for Eaton's MyEaton platform, will be responsible for supporting the onboardings of regional customers (through adoption or platform migration) to our secure Eaton.com experience. The role requires some technical skills, including Adobe Experience Manager, and a functional understanding of user access management relationships and LDAP databases.

This role will oversee the implementation of secure digital initiatives to enhance Eaton’s web experience and improve the overall digital presence of the organization. They will build strong, collaborative relationships with our Eaton.com delivery managers, regional channel teams and platform owners to ensure continuous improvement in their performance and functionality.

• Onboarding: Facilitate the onboarding of regional customers to MyEaton, ensuring a smooth transition to our secure experience. Oversee the implementation of secure digital initiatives to enhance Eaton’s web experience and improve the organization’s digital presence.
• Collaboration: Build and maintain strong, collaborative relationships with Eaton.com delivery managers, regional channel teams, and platform owners. Manage communication, requirements gathering, and participation to ensure adoption success.
• Best Practices: Promote standardized and global approaches to leverage the secure platform, educating colleagues on best practices, content, and implementation strategies.
• Optimization: Enhance digital customer experiences across web platforms by focusing on continuous improvement projects. Streamline operations to increase productivity and ensure a seamless and engaging experience for our customers.
• Digital and Change Agent Mindset: Bring a strong willingness to embrace change, continuously learn new digital tools and technologies, utilize data and analytics to inform strategic decisions and drive business outcomes.

Qualifications:

• Bachelor's degree in marketing, technology, international business, or a related field
• 3-5 years in digital marketing, technical platform management or support, website project management

Skills:

• Know-how on B2B, manufacturing, digital tools and platforms, project management, marketing platforms, analytics platforms (GA4, SEMRush, etc.)
• Hands-on user knowledge of web technologies (Adobe Experience Manager, Adobe Target, Eloqua preferred) and web analytics tools (GA4), user experience (UX) and digital marketing principles and personalization
• Strong communication stills, project management and planning, self-starter
• Ability to manage multiple projects (web experience and/or digital transformation) simultaneously, preferably in a regional or global context
• Ability to adapt to changing priorities and work effectively in a fast-paced environment
• Proven experience in a digital or technology-focused role
• Ability to adapt to new technologies and changing environments

What we can offer to you:

• Wide range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)
• Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing
• Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance
• Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching
• Dog-Friendly: Bring your furry friend to work in our dog-friendly office
• Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience
• Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed
• Social Responsibility: Join a socially responsible organization committed to making a positive impact
• Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.

Our EMEA Business Service Center (BSC) in Budapest is Eaton’s largest office in the region. With a diverse team of over 750 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams. We are proud to be a Disability Friendly Workplace, ensuring an inclusive environment for all our employees.