Salesforce Consultant

Make an impact

• Ensure full operation of a global Salesforce platform with approximately 4,000 users in around 40 countries,
• advising business units (e.g. Sales, Marketing, and Customer Service) on the implementation of Salesforce functionalities to adapt to business requirements,
• continuous development of the Salesforce platform using agile project methodologies (Scrum) in collaboration with stakeholders,
• Analysis of global business processes to identify optimization potential using Salesforce and develop implementation strategies,
• technical implementation and configuration of the Salesforce platform according to client requirements,
• conducting system tests, quality assurance, and troubleshooting for features and interfaces,
• managing first-level support and maintenance, providing ongoing knowledge transfer on Salesforce topics such as requests, login issues, and system questions,
• conducting second level support and Salesforce support tickets,
• agile work in interdisciplinary teams with close coordination between business units, SAP, and Salesforce development,
• close collaboration with international teams, particularly the Salesforce team in Augsburg, Germany and business owners across the globe,
• IT project management for global rollouts, including budget responsibility, effort estimation, resource management, and the selection and coordination of external consulting firms,
• support and facilitation of workshops and providing trainings to Saleforce end-users as week as hypercare support during international rollouts.

What you need to succeed

• At least 3 years of experience as a Salesforce Consultant or in a similar role,
• salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Consultant,
• strong understanding of sales and marketing operations and business processes,
• excellent problem-solving skills and attention to detail,
• strong communication skills with the ability to effectively engage with technical staff, business stakeholders, and senior management,
• ability to work in complex multinational and multicultural environments,
• fluent in English; knowledge of German is a plus.

Discover your impact with KUKA Group

KUKA Group offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We´re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you´re a go-getter, a visionary with bold ambitions and believer in collaboration and mutual respect, then you're poised for success here at KUKA Group.

DEI (Diversity, Equity, and Inclusion) statement

Our core belief is in treating each other with kindness, an open mind, and mutual respect, creating an environment where everyone feels empowered to bring their authentic selves to work.

KUKA Group is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin, educational background, age, gender, sexual orientation, or your religious or political beliefs. If you join KUKA Group, you will have ample opportunities to share what motivates you and what defines your individuality.

Join the journey!

If you think a career with KUKA Group could be what you are looking for, we´d love to hear from you. We´re looking forward to receiving your application!