Sr. Program Manager, Infrastructure Delivery

Description:

The Senior Program Manager, Infrastructure Delivery leads the planning and execution of complex, enterprise-scale infrastructure programs. This role partners across Infrastructure & Operations, Architecture, Cybersecurity, business teams, and strategic vendors to deliver secure, resilient, and scalable technology solutions. The Senior Program Manager provides end-to-end program leadership, establishes governance, manages cross-functional dependencies, and ensures programs are delivered on time, within budget, and aligned with business and technology objectives.

Key Responsibilities

Program & Infrastructure Delivery

• Lead large, complex infrastructure programs from strategy and planning through implementation and operational transition.
• Translate business and technology priorities into executable roadmaps, program plans, milestones, and measurable outcomes.
• Establish program governance, executive reporting, KPIs, and decision-making processes.
• Manage scope, schedule, budget, resources, dependencies, risks, issues, and key decisions.
• Coordinate delivery across infrastructure engineering, architecture, operations, cybersecurity, application teams, business stakeholders, and vendors.
• Partner with technical teams to ensure solutions meet requirements for scalability, resiliency, performance, security, and operational readiness.
• Identify delivery risks and constraints early and drive timely resolution and executive decisions.
• Lead complex infrastructure deployments, migrations, transformations, and lifecycle initiatives while minimizing business disruption.
• Ensure effective transition to operations, including support models, documentation, monitoring, training, and knowledge transfer.
• Drive continuous improvement through PPI/Lean practices, lessons learned, and standardized delivery processes.

Leadership & Stakeholder Management

• Serve as a trusted delivery partner to senior technology leaders, business stakeholders, and executive sponsors.
• Communicate program status, risks, financials, dependencies, and recommendations clearly to leadership.
• Build strong partnerships across technology and business organizations to drive alignment and accountability.
• Lead and influence cross-functional teams in a matrixed environment.
• Manage strategic vendors and service providers against delivery commitments and expectations.
• Mentor project and program managers and promote program management standard practices.

Requirements / Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, Engineering, Business, Project Management, or related field; equivalent experience may be considered.
• Demonstrated experience leading complex technology projects and programs, including significant enterprise infrastructure experience.
• Demonstrated success delivering enterprise infrastructure transformation, modernization, migration, or deployment programs.
• Experience across infrastructure domains such as cloud, data centers, network, compute, storage, hosting, workplace technology, or platform services.
• Strong experience managing integrated plans, budgets, resources, vendors, risks, and cross-functional dependencies.
• Demonstrated ability to communicate effectively with senior and executive leadership.
• PMP, PgMP, or equivalent program/project management experience preferred.
• Experience with Agile, Waterfall, and hybrid delivery methodologies.
• Strong leadership, problem-solving, negotiation, and conflict-resolution skills.
• Ability to translate strategic and technical objectives into actionable plans and measurable outcomes.
• Excellent verbal, written, presentation, and stakeholder management skills.
• Proven ability to influence and drive accountability across teams without direct reporting authority.
• Experience working with global teams and multi-site infrastructure programs preferred.
• Up to 20% travel.

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.