IT Configuration Expert

My responsibilities:

Oversees and executes Configuration Management activities across IPO/Foundation and service/product scopes, leveraging strong expertise in Hardware Asset Management to ensure compliance with global standards and the accurate integration and management of Configuration Items (CIs) in the ServiceNow CMDB, aligned with the Common Service Data Model (CSDM).

Configuration Management Process & Key Activities:

• Monitoring of configuration health (CMDB, CSDM, CI health) on IPO/Foundation and service/product level, including regular health checks and audits of physical vs. CMDB inventory with corrective actions
• Ensuring compliance with data quality standards; resolving or escalating data errors to Configuration Manager, ITOM or relevant stakeholders
• Maintaining alignment with global configuration strategies while adapting to IPO/Foundation specific requirements
• Lifecycle management of CIs, Application Services and Dynamic CI Groups, including onboarding, updates, retirement and disposal according to defined processes
• Management of dependencies between CIs, Application Services and Dynamic CI Groups required for operations
• Definition and maintenance of CI naming conventions, CI Classes, Attributes and baseline management policies; proposing new classes and attributes where required
• Maintaining up-to-date understanding and completeness of CI landscape (CI Classes, Application Services, Dynamic CI Groups) based on CMDB quality criteria
• Supporting Service/Product Owners during creation, update and retirement of services/products
• Providing Configuration Management consulting, handling support requests and creating Knowledge Base Articles (KBA)
• Aligning IPO/Foundation specific content with other Configuration Managers and attending Configuration Control Board (CCB) meetings
• Facilitating and performing attestation and certification of Configuration Items, Application Services, Dynamic CI Groups and CI attributes

The knowledge I own:

• Strong experience in Hardware Asset Management
• Excellent English (C2) language skills (knowledge of German is an advantage)
• Minimum 3+ years of experience and professional knowledge of Configuration (CMDB) Management
• ITIL4 certificate is an advantage.
• Proactive attitude and holistic view of processes
• Excellent communication skills (verbal and written) with customer-oriented attitude

The offer that would convince me:

• A constantly growing organization and increasing opportunities
• Possibility to participate in international projects with travel opportunities
• State of the art working environment, easily accessible by public transportation
• Secure, long-term job opportunity
• Outstanding salary
• Home office possibility

Imagine a company where ALDI’s well-known quality and reliability meet IT expertise and innovation. ALDI International IT Services (AIIS) strives to achieve this every day: as part of ALDI DX, it supports a wide range of IT and business services for the ALDI SÜD Group from Hungary.

Founded in 2012 and operating as an individual business entity since 2018, AIIS has grown to nearly 1,000 employees, with offices in Budapest, Biatorbágy, Pécs and Debrecen. Its portfolio includes IT support for ALDI stores and regional headquarters across Europe and beyond – from the UK and Ireland to Germany, Austria, Italy, Switzerland, Slovenia and Hungary.

Online application:

Please use our online application and attach your resume.