Senior AI Engineer

You are a seasoned AI engineer ready to design, ship, and own production‑grade agentic systems that solve real enterprise problems. At Diligent, you’ll take technical ownership of Compliance in a Box (CiaB) — a flagship AI platform reshaping how organisations manage governance, risk, and compliance at scale.

You’ll architect and evolve the AI reasoning layer and agent orchestration framework at the heart of the product, shaping how multiple intelligent agents collaborate, reason, and operate safely in high‑stakes, regulated environments. This is hands‑on, deeply technical work — from system design to prompt strategy to evaluation — not research theatre.

Partnering closely with product, security, and platform teams, you’ll make high‑impact decisions, move quickly, and see your work land in production fast. If you’re motivated by ownership, technical depth, and building AI systems that actually matter, this is your chance to set the standard for enterprise‑ready agentic AI.

Responsibilities

• Build and maintain the GRC Brain (AI reasoning layer) and Agentic Cortex (agent orchestration framework) — the technical core of our Compliance in a Box product
• Design and implement a 7-agent architecture: OnboardingAgent, ScopeAgent, StandardsMapper, RiskQuantifier, PolicyAnalyzer, InfrastructureAuditor, and ComplianceMonitor
• Implement Human-in-the-Loop (HITL) gates across agent workflows, and tune prompts and confidence scoring for Bedrock-hosted models
• Own the agent evaluation framework — measuring quality, latency, and reliability to keep CiaB performant and production-ready
• Collaborate with cross-functional teams to deliver CiaB feature-complete by Week 7 — your work ships fast and your impact is visible from day one

Requirements

• A degree in Computer Science, Software Engineering, or a related IT discipline
• Demonstrable understanding of AI/ML concepts, including LLMs and agent-based systems
• Ability to write clean, well-tested code — Python preferred
• Strong experience of shipping real AI products - not chatbots!
• Strong communication skills and a collaborative mindset

• Exposure to AWS services, especially Amazon Bedrock or similar LLM hosting platforms
• Familiarity with GRC concepts (governance, risk, compliance) or cybersecurity frameworks such as ISO 27001 or SOC 2
• Any experience with agent orchestration libraries (e.g. LangChain, CrewAI, AutoGen)

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be done differently, both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, a generous time off policy and wellness programs.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us.

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.