French-Speaking Customer Logistics Specialist

A munkáról

As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.

Feladatok

• Taking ownership of customer issues reported and seeing problems through to resolution.
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve hardware / software issues.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer.
• Responsible for ensuring contact resolution in a timely manner, while maintaining the highest level of quality in every customer interaction
• Assist customers or escalate service-related issues to the appropriate department in accordance with the client’s processes and procedures.

Elvárások

• Full-time student status - active or passive
• At least 20 working hours per week
• Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently in French (C1) and English(B2) at all levels
• Working Collaboratively
• Planning & Organizing
• Positive conduct
• Highly customer focused.
• Excellent organizational skills
• Good attention to detail
• Excellent problem-solving skills
• Excellent time and people management skills

Shifts and work time:

• At least 20 working hours (without breaks) per week
• Monday to Friday: 09:00-18:00

Breaks:

• 4 hours: 15 minutes
• 6 hours: 30 minutes
• 7 hours: 45 minutes
• 8 hours: 1 hour (1x30 mins, 2x15 mins)

Részletek

• Bér: 2420 HUF gross/hour
• Heti óraszám: 20 - 30 óra
• Munkaidő: 09:00-18:00
• Műszak: délelőtt, délután
• Kezdés: Önéletrajzos jelentkezést követően
• Jelentkezési határidő: folyamatos
• Munkavégzés helye: 1062 Budapest, Váci út
• Nyelv: angol, francia

A munkáról

Vár Téged a Knorr-Bremse csapata! Amennyiben még tanulsz, de közben szeretnéd színesíteni tudásod és tapasztalataid egy nemzetközi vállalatnál, egy fiatalos és innovatív csapatban, vagy netán a szakmai gyakorlati helyedet keresed, úgy itt a lehetőség számodra!