Internal Sales Representative (Junior/Mid)

About the Role

We are looking for a motivated and customer-focused Internal Sales Representative to join our team in Budapest, Hungary.

This is an excellent opportunity for candidates who already have some experience in Customer Service, Order Management, Sales Support, or Administration and are looking to build a long-term career within a large international technology company.

What You Will Do

In this role, you will be responsible for supporting and developing relationships with assigned customers, coordinating the quote-to-order process, and ensuring an outstanding customer experience. You will work as part of a dynamic, international team of around 20 professionals, delivering exceptional service to customers across Europe.

Your Responsibilities Will Include

• Managing and growing business with assigned customers by implementing sales strategies and building long-term relationships
• Coordinating the Quote-to-Order process, ensuring accurate pricing and efficient order fulfilment
• Supporting achievement of profitability targets, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs)
• Acting as the main point of contact for RFQs, quoting activities, order-related inquiries, and inventory management
• Monitoring and resolving shortages, backlog issues, and return requests
• Collaborating with internal departments to deliver excellent customer service and operational efficiency
• Building strong business partnerships by understanding customer needs and providing proactive support
• Maintaining high levels of customer satisfaction through effective communication and problem-solving

Working Hours & Work Model

This role follows standard business hours, Monday to Friday, 8:00 AM to 5:00 PM, including a one-hour lunch break.

We operate in a hybrid work model, with 3 days per week spent in the office. To ensure a successful onboarding experience and support your learning and development, the first three months are office-based.

Who You Are

You enjoy working with customers and building positive business relationships. You are organized, proactive, and comfortable working in a fast-paced international environment.

Skills & Experience Required

• Good knowledge of Microsoft Excel
• Fluency in English and Hungarian, both written and spoken
• Previous experience in Customer Service, Sales, Order Management, Sales Support, or Administration
• Strong customer-oriented mindset and willingness to learn sales and account management processes
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities while maintaining accuracy and attention to detail
• Strong communication and coordination skills
• High level of accountability, ownership, and professionalism

What We Offer

• Comprehensive onboarding and structured training programme
• Hybrid work model with 3 office days per week
• Vacation and Christmas bonus
• Employee benefits, including a cafeteria system and gym access
• Opportunities for professional growth and career development
• International working environment within a global technology company
• Open-minded and collaborative corporate culture

Who We Are

As Arrow Global Components (AGC), part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to customers worldwide.

Our business is built on long-term partnerships with leading suppliers and customers across the global technology industry, enabling us to deliver innovative solutions and exceptional service across international markets.

Please submit your CV in English.