Italian Speaking Customer Support Specialist

Are you passionate about helping people and ready to build a global career?

At Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.

We’re now expanding our team and building an Italian-speaking Customer Support Team. Whether you already have experienceor you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.

What You’ll Do

• Provide top-quality support to our Italian-speaking customers via phone and email
• Manage service requests, schedule maintenance visits, and coordinate technician activities
• Log and track cases accurately in our internal systems
• Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
• Collaborate across shifts to keep everything running seamlessly

What Makes You a Great Fit

• Near-native skills in Italian with at least intermediate English
• Strong communication and problem-solving skills
• Organized, detail-oriented, and proactive — even in busy moments
• Comfortable working in a dynamic, multinational environment
• Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
• be located in Hungary or willing to relocate
• Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most

What We offer

• cafeteria package
• flexible remote working/home office opportunity
• easily accessible and newly built office in the heart of Budapest
• eyeglass & home travel reimbursement
• peer-to-peer reward system that allows you to acknowledge your colleagues
• volunteering activities that provide you extra holidays in return
• last but not least, an extra holiday for your birthday 🎉

If you’re ready to take the next step in your career journey, we’d love to meet you!

Why Join Us

At Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.