Mailroom & Facilities Operative

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As our Facilities Administrator & Mailroom, you’ll be behind the day-to-day running of our workplace. You’ll keep mail and courier services moving, support the Facilities Manager across operations, suppliers and workplace services, and make sure colleagues and visitors get the help they need. You’ll report to the Facilities Manager and work closely with our on-site team and business partners. It’s a varied role where no two days look the same, and where your initiative will be noticed. If you enjoy service, organization and solving problems, you’ll feel at home here.

What you’ll do

• Run the mailroom day to day, managing incoming and outgoing mail and courier services, coordinating mail handling across buildings, and keeping delivery logs and records accurate.
• Work with courier and postal partners to keep service delivery strong, and stay in touch with business partners to understand their mail needs.
• Keep mail consumables stocked to agreed par levels, suggest ways to make mail processes and records more efficient, and share mailroom activity data with the Facilities Manager.
• Raise, track and resolve workplace service requests through the helpdesk system, updating pending Trouble Tickets at least twice a day.
• Coordinate technical suppliers and the services they deliver, and set up and run technical projects when needed.
• Support the Facilities Manager with financial processes for the mailroom, consumables and technical services, so everything is completed accurately and on time.
• Help keep the health and safety management plan in place and coordinated across on-site services, report maintenance, housekeeping or safety concerns, and carry out handyman tasks when required.
• Welcome colleagues and visitors by providing reception cover, coordinating visitor and contractor sign-in, and supporting meeting room setup and workplace activities.
• Support onboarding and offboarding, including desk setup, locker allocation and welcome packs.
• Act as a front-line ambassador for our Integrated Facilities Management program, support the wider JLL on-site team, follow Office Services procedures, join team governance meetings, and plan a clear handover whenever you’re away.

What we’re looking for

• A background in hospitality or strong customer service, with a genuine focus on the people you support.
• Clear, confident verbal and written communication.
• Fluency in Hungarian and good English
• Proficiency with Microsoft Office tools.
• Good organizational skills and attention to detail in record keeping, data entry and coordinating workplace requests.
• A practical problem-solving approach, and the confidence to take initiative.
• A collaborative mindset, with the ability to build good working relationships with colleagues, suppliers and partners.
• Flexibility and a willingness to step in where the team needs you, from reception cover to hands-on workplace tasks.

What you can expect from us

• An employment contract.
• A benefits package that includes private healthcare and life insurance.
• A professional, stimulating and challenging multinational environment.
• Clear long-term career progression opportunities.
• Room to show initiative and shape how you work.
• Access to training and development programs.
• A friendly, supportive company culture.

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location:

On-site –Budapest, HUN

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.