IT Service Desk Analyst - German and English - BP - Part Time

Within the international IT department of ALDI SÜD, you are responsible for delivering high quality support by fulfilling the below tasks.

• IT support of our European stores by phone and e-mail
• Analysing and working towards the resolution of emerging IT errors
• Record, track and follow up on incidents and requests
• Collaboration with training, quality and expert groups
• Installation of programs, data backup and support of technicians with remote access
• Testing of new hardware and software

• Confident intermediate or higher German AND English written and oral language skills
• Willingness to work on shifts, on weekends and 25-30 hours/week as well
• Eager to learn and adopt to changes and new IT solutions
• Customer focus with strong communication skills
• Maintain a high standard towards own work
• Team player
• High school diploma or higher education

Relevant work experience is not required. We welcome the application of students, fresh graduates and occupation changers.

• A constantly growing organization and increasing opportunities
• Possibility to participate in international projects with travel opportunities
• State of the art working environment, easily accessible by public transportation
• Secure, long-term job opportunity
• Outstanding salary
• Home office possibility

Imagine a company where ALDI’s well-known quality and reliability meet IT expertise and innovation. ALDI International IT Services (AIIS) strives to achieve this every day: as part of ALDI DX, it supports a wide range of IT and business services for the ALDI SÜD Group from Hungary.

Founded in 2012 and operating as an individual business entity since 2018, AIIS has grown to nearly 1,000 employees, with offices in Budapest, Biatorbágy, Pécs and Debrecen. Its portfolio includes IT support for ALDI stores and regional headquarters across Europe and beyond – from the UK and Ireland to Germany, Austria, Italy, Switzerland, Slovenia and Hungary.

Please use our online application and attach your resume.