Senior Software Engineer - Fraud Handling

The team you will join: Fraud Handling Team

Join the Fraud Handling team, where we are dedicated to fighting financial crime and enhancing the customer experience during fraud investigations. Our mission is to automate and streamline processes, improve tooling, and create a seamless experience for both agents and customers. Based in Budapest and Tallinn, our team is composed of dedicated engineers and specialists who are committed to making Wise a safer platform.

Our vision is

• Create an automated, efficient fraud investigation experience that minimizes friction for both customers and agents.
• Optimize agent workflows and queue structures to improve resolution speed and operational efficiency.
• Foster a strong partnership between our fraud investigators and the product team.
• Implement AI-driven investigations to enhance accuracy and reduce costs.

What does it take?

• 6+ years of experience, with Java/JVM-based projects and familiarity with CI/CD pipelines
• Experience with Python (or willingness to learn)
• Hands-on experience with Kafka or similar technologies
• A strong product mindset and passion for user experience, prioritizing work with the customers in mind
• Ability to work autonomously and take end-to-end ownership of projects
• Strong communication skills and the ability to collaborate with cross-functional teams

• Experience working with large language models in production is a plus
• Understanding of machine learning concepts is a plus

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.