Technical Landscape Owner - SAP Basis

As a Technical Landscape Owner, you take ownership of the technical landscape of SAP's cloud customers, ensuring the high availability and stability of their systems from both a technical and a business perspective.

What you'll do:

• Develop a deep understanding of the customer landscape from technical and business perspectives, including its interfaces
• Collaborate closely with the customer for planning and operations
• Align on upcoming changes with Release Management and plan the execution accordingly
• Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape
• Analyse and deep dive into issues, including the creation of RCAs as the foundation for continuous improvement
• Support productization of services including, if required, initial setup, documentation, and standardization
• Align on planning activities and system build processes, define handover criteria, and ensure operational readiness of the Operations team as a pre-condition for any customer go-live

What you bring:

• Background in SAP technology and products, especially excellent knowledge in SAP NetWeaver Administration and Operations and cross-dependencies like integration
• Knowledge of the whole technology stack (Application, Database, Server management) and the ability to analyze issues and system architectures
• About 7-10 years of experience in operation of systems installations is a must

Education: Bachelor's degree or higher in Computer Science, Engineering, Information Management, Mathematics or comparable

What you get from us:

• Constant learning and skill growth in a wide range of technology areas
• A team that wants you to grow and succeed
• Flexible working models with a strong focus on health and well-being
• Recognition for individual contributions and a variety of benefit options to choose from

We help the world run better. At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

SAP is the market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with more than 200 million users and over 100,000 employees worldwide, we serve over 400,000 customers and touch 80% of global commerce across more than 20 industries.

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone — regardless of background — feels included and can run at their best. SAP is an equal opportunity employer and is committed to creating a diverse environment. We believe in unleashing all talent and creating a better and more equitable world.