Technical Services Manager (TSM) - with SAP BASIS

As a Technical Services Manager (TSM) you will be a technical advisor who helps customers accelerate their cloud transformation journey with tailored-to-fit cloud solutions that deliver business value and outcomes. This includes assessing the customer's business requirements for their SAP landscape and navigating and mitigating cloud adoption challenges together with our business network partners.

This will include understanding the business transformation goals and challenges of our customers, suggesting solutions and services, and identifying and positioning SAP Enterprise Cloud Services portfolio offerings. You will ensure smooth transitions by identifying issues, finding solutions, designing optimal configurations to maximize performance and availability, and act as an escalation point for technical issues.

Where you belong

SAP Enterprise Cloud Services supports the RISE with SAP offering by providing tailored-to-fit cloud ERP solutions. The teams accelerate and simplify our customers' transformation into an intelligent and sustainable enterprise by running their SAP ERP value stack with a world-class level of availability, security and resilience on their preferred cloud infrastructure.

To be successful in this role you will need to have expertise in SAP technologies and products with a comprehensive knowledge of SAP Basis or S/4HANA architecture, conversion, migration path, methodology and tools or SAP HANA. You will also need to have:

• Solid know-how of hyperscalers.
• An understanding of SAP High Availability or Disaster Recovery architecture, network and virtual technologies (load-balancer, virtual machine).
• Experience in technical planning, implementation, configuration and integration of SAP solutions.
• Consulting experience in technology consulting with a strong focus on customer interaction and satisfaction.

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Bring out your best — SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We win with inclusion — SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.