Application Operations Specialist – 2nd level

Are you fascinated by the infrastructure that enables thousands of users to collaborate securely around the clock?

Join us in managing and evolving Microsoft 365, Active Directory, and identity services that support airline operations worldwide.

Are you the kind of person who is reliable, proactive, and eager to continuously grow your technical skills? If yes, then you’ll love being part of our Operation Team at Lufthansa Systems – a place where systems are important, but people are even more.

We work in a dynamic, international environment where learning is encouraged, teamwork is essential, and every day brings new challenges worth solving. In this role, you'll support the mission-critical infrastructure that keeps a global airline and IT provider running smoothly and reliably.

What you will do

• Ensuring high availability and stable operations.
• Monitoring systems and handling alerts.
• Opening, managing and coordinating incidents.
• Executing planned maintenance tasks.
• Keeping contact with providers and internal technical teams.
• Troubleshooting application issues and outages using documentation.
• Resolving simple service requests from customers.
• Participating in calls during outages to support recovery.
• You don’t need to know everything on day one — we will teach you, guide you, and help you grow.

You are a perfect match if you

• Want to provide professional, high-quality support in a 24/7 shift environment (12-hour shifts) – working hybrid and home office.
• Are able to work in a 12-hour shift schedule. The work schedule follows a cyclical pattern as follows: 3 days on the night shift (6:00 p.m. – 6:00 a.m.), 3 days off, 3 days on the day shift (6:00 a.m. – 6:00 p.m.), 3 days off.
• Have experience in these technologies (at least in one field): Microsoft 365 administration (Exchange Online, Teams, SharePoint Online, OneDrive).
• Windows Server administration experience.
• Active Directory Domain Services experience.
• Cloud operation experience.

It’s an advantage if you have

• German language skills.
• Familiarity with ITIL processes.
• Basic TCP/IP networking background.
• Windows Server administration experience.
• SQL database basics.
• Scripting skills (Perl, PHP, Bash, Python, etc.).

Why people love working here

• Every day brings meaningful technical challenges.
• You’ll work on interesting and complex tasks that matter.
• A truly people-oriented, supportive, helpful team.
• Strong team cohesion and positive atmosphere.
• A stable international company background.
• Real opportunities to learn, grow, and build a long-term career.

What we are proud to provide you with

• Hybrid working model requiring just 10 daytime office shifts per quarter, based on a 12-hour shift schedule.
• Financial benefits such as; an outstanding amount of cafeteria, referral reward and team or individual reward based on your accomplishments.
• Corporate health insurance package at one of the largest private healthcare providers with nationwide coverage.
• Carefully designed career paths, with the appropriate training courses and projects to accomplish your aims such as language courses, tech talks and trainings for your needs.
• Lufthansa Group flight ticket discounts.
• What’s more, if you are interested in our additional benefits: check out our benefits page.

Our community is characterized by mutual respect and a spirit of helpfulness. This high level of professionalism, combined with diverse personalities, will help you go through your daily life in a good mood while making the most of your skills and talents.

In addition to an inclusive and helpful atmosphere, trust is also an important value for us. You can rely on us with anything right from your first day, and we also trust you to the utmost extent.

A Lufthansa Systems Hungária Kft. a Lufthansa csoport IT-szolgáltatója, budapesti és szegedi irodájában légitársaságoknak és repülőtereknek fejleszt és üzemeltet szoftvermegoldásokat.