The Business Process Analyst role is responsible for assuring that processes are in place to promote and facilitate continuous improvement and automation for a specified project across the organization. The BPA will create and direct process improvement efforts and encourage decision makers to devote resources to improvement/automation initiatives.
Your responsibilities will include:
- Understands global business strategy and translate on business department/employee level;
- Create the alignment within the organisation how to implement action plans
- Proactively tests new solutions, proposals to leverage the maturity of service delivery
- Develop and manage Excel-based automation solutions using VBA, ensuring accuracy, efficiency, and ongoing maintenance of existing tools.
- Partner with Management team and Associate level in identifying, planning and implementing key projects to improve quality, reduce cost, increase productivity and improve cycle time resulting significant business improvement and customer satisfaction.
- Responsible for targeting completion of process improvement/automation projects within a specified time frame while achieving a cost reduction goal and improve the quality standards of given services.
- Actively lead project teams and provide individual contributions after key projects have been identified.
- Identify and work to remove barriers that slow or prevent the successful attainment of process/productivity improvement and administrative efficiency that will lead to cost reduction and competitive advantage.
- Liaison with finance and other members of the organization in assessing, tracking the financial benefit and added value of a Process improvement and Automation projects.
- Work with the Managers to maximize understanding and improvement efforts of Process improvement and Automation activities.
- Demonstrating good understanding in the Lean Methodology and Automation Methodology.
- Establish and gain sign off for the project (directors, managers, team members, experts, and all stakeholders involved)
- Support business owner to ensure project objectives are being achieved
- Prepare recommendations for risk mitigation and contingency planning
- Arrange and prepare material for steering group meetings to drive timely decisions based on relevant and accurate analysis
- Identify and ensure all impacted business areas are ready to implement the change and can sustainably deliver the outcomes and benefits in the business case
- Effectively manage the (virtual) project team of representatives from across the business
Magyarország
Avis Budget GroupAngol: FelsőfokSzakirányú diploma
