Customer Service Executive

Role

We have a great opportunity to join the Customer Services Team in Budapest, Hungary! In this role you will be responsible for various tasks including Customer Service, Purchasing and Admin Support.

Customer Service

• Order management for external customers
• Where needed organise transport
• Processing merchandise demands for customer orders
• looking for data sheets, drawings
• Maintain master data
• Export permissions and custom clearance. With support of an external company
• Supporting other CS Teams if needed, especially Poland

Purchasing

• Placing purchase orders
• Requesting offers
• Supporting Supplier payments and issues

Administration

• Office management - order stationary
• Consolidation of documents
• Post - posting/ receiving correspondence
• Guest accommodation - booking flights, hotels, transfers, taking care of catering
• Looking for various service and goods providers
• back up other customer service team members when needed
• Prove read translations and contracts if needed
• Support the organisation of events

Requirements

• Customer Service experience – min 4 years
• Customer focus and service orientation
• planning & organizing skills
• Self driven, gets things done
• Effective interpersonal and communication skills
• Candidates must speak Very good in English and Hungarian (Polish is a plus)
• Experience using MS Office 365
• SAP

As a global organisation operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience.

In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.

A Calderys tűzálló anyagok és hőtechnikai megoldások nemzetközi szolgáltatója, amely a magas hőmérsékletű ipari folyamatokhoz (acél-, öntő-, cement- és vegyipar) kínál termékeket és szolgáltatásokat.