Analyst, People Operations (French Speaker)

Job Summary

The role is based in our Budapest GSS (hybrid model combining office & remote work). You’ll join a team of agile, customer-focused thinkers who collaboratively solve difficult business problems.

Job Description

Where You’ll Make a Difference

• Manage inbound queries from IFF employees via the Ticket Service System
• Provide consistent and accurate support using the HR knowledge base
• Educate employees and managers on available HR resources and self-service tools
• Escalate or redirect inquiries to appropriate HR or external teams (e.g., Payroll)
• Maintain and update employee data in HRIS systems throughout the employee lifecycle
• Create and manage employee documentation and personnel files
• Handle sensitive information with discretion and sound judgment
• Identify and relay opportunities for process improvement
• Collaborate closely with stakeholders and support peers in problem resolution

What Makes You the Right Fit

• Fluent in English and French, both written and spoken
• Bachelor’s degree in HR or related field (preferred)
• Strong customer service orientation and issue-resolution mindset
• Excellent communication skills and attention to detail
• Comfortable handling confidential HR information
• Proficient in MS Office and typing
• Experience in HR or customer contact centers is a plus
• Familiarity with HR systems and policies is preferred
• Able to manage high volumes of inquiries with accuracy and timeliness

How Would You Stand Out?

• You’re proactive, analytical, and thrive in a dynamic, global environment
• You bring a passion for HR and a drive to improve processes
• You enjoy working collaboratively and contributing to team success

Why Choose Us?

• Hybrid work opportunity (3 days/week from home)
• Professional onboarding and continuous training
• Supportive, multinational work environment
• Attractive benefits including cafeteria and health insurance
• Learning and development programs from day one
• Team building activities and a strong sense of community

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Az IFF (International Flavors & Fragrances) a világ egyik vezető íz-, illat-, élelmiszer-összetevő- és bioszcience-vállalata. Budapesti Global Business Services központja pénzügyi, számviteli, HR- és adatelemzési szolgáltatásokat nyújt a cégcsoport európai és globális egységeinek.