People Services Senior Specialist - International Permanent Moves (Fixed-term)

Our team:

The People Services department is a dynamic operations team with a purpose to provide best in class advisory support & HR solutions to our employees by ensuring efficient process completion at all stages of the employee lifecycle, while adhering to our principles of customer-centricity. People Services teams work closely with People & Culture, Legal, Digital Services, CoE Business Partners, Workplace Experience, Purchases & Invoice, Payroll Partners and People Services front line teams in local countries and regions.

Reporting to the People Services Manager International Permanent Moves, you will act as the key contact for employees and both internal and external stakeholders within your scope, guiding them through the international mobility journey in alignment with Sanofi’s International Permanent Resident policy and related guidelines.

In this Senior role, you will provide expert support across a wide range of topics, including relocation services, immigration, international mobility packages, and corporate policy application. Your role will be instrumental in anticipating challenges, facilitating informed decision-making, and ensuring that every aspect of the mobility experience is both seamless and meaningful.

Main responsibilities

• End-to-End IPM Coordination – Coordinate and oversee the complete international permanent move process across defined geographies, acting as project manager responsible for the entire process as outlined in the Global Operating Model
• Stakeholder Management – Lead and actively manage relationships with a broad range of internal and external stakeholders, including employees, People & Culture, People Services in home and host countries, global relocation vendors, and legal representatives
• Case Management & Documentation – Monitor, track and document the full lifecycle of each international permanent move case in AssignmentPro, ensuring accurate, up-to-date records and data quality at every stage
• Issue Resolution & Escalation – Identify, address and escalate operational issues/gaps to ensure timely and effective resolution, while ensuring compliance with Sanofi’s International Permanent Moves policy and the Global Operating Model
• Employee Support & Experience – Provide Level 2 support for complex sub-processes, manage and redirect employee queries via ServiceNow, and maintain a strong focus on delivering a supportive, positive and compliant employee experience throughout the move
• Project Contribution & Continuous Improvement – Contribute to IPM-related projects, drive strategic initiatives and transformation efforts, champion continuous improvement by proactively identifying opportunities and proposing process developments
• Knowledge Transfer & Collaboration – Participate in training and meetings to share knowledge and best practices, assist in process transitions by working closely with local teams and ensuring smooth knowledge transfer
• Senior Leadership & Mentoring – Act as a role model and mentor for junior team members, demonstrate deep expertise as a subject matter expert and escalation point, and take the lead in managing end-to-end initiatives in alignment with the global strategic roadmap
• Audit & Compliance Support – Support audit requests by providing accurate documentation and insights, ensuring readiness and adherence to all related sub-processes and regulatory requirements

About you

Experience

• Graduate or Master’s degree with HR / business administration or equivalent previous experience
• First hands-on experience in an HR Services role, preferably in an international multicultural environment
• Significant experience in global mobility management, demonstrating a deep understanding of international assignment processes, policies, and best practices
• Preferred industry experience in sectors such as pharmaceuticals, life sciences, technology, finance, consulting, or other highly regulated and complex environments

Skills:

• Broad understanding of HR processes, including payroll
• Awareness of data privacy rules (GDPR) and commitment to maintaining confidentiality
• Strong problem-solving, deductive and analytical skills, with a willingness to learn and develop further
• Deep expertise in global mobility management and international assignment processes
• Computer literate and familiar with HR / Human Capital Management related tools & systems, e.g. Workday & ServiceNow, AssignmentPro
• Knowledge of Microsoft Office with advanced level proficiency in Excel (essential)
• Self-motivated & result-driven, with strong ambition and commitment to delivering high quality services
• Strong customer centricity & ability to interact with internal and external clients in a professional manner
• Team player, able to work collaboratively transversally and with HR front line teams with an end-to-end mindset
• Organized and structured to efficiently manage priorities and workflow, attentive to detail and works with precision

Education

• Graduate or Master’s degree in HR, business administration or equivalent experience

Language:

• Strong English language knowledge (min. B2-C1) is a must
• Knowledge of other European languages is welcome

Why choose us?

• Work where global operations meet bold ambition – lead transformation initiatives that directly enable life-changing treatments to reach patients faster
• Accelerate your career through cross-functional collaboration, international exposure, and leadership of enterprise-scale programs
• Create value from day one – drive simplification, efficiency, and measurable business outcomes aligned to Sanofi’s Take the Lead strategy
• Bring bold ideas to life with cutting-edge transformation methodologies, operational excellence frameworks, and global program management tools
• Collaborate with curious, open-minded colleagues across borders, functions, and cultures as part of our expanding Business Operations unit
• Find your place in a workspace designed for you – modern offices in Budapest, flexible working arrangements, and benefits that support your wellbeing and growth

If this opportunity aligns with your experience and career aspirations, click Apply and let’s start the conversation!

About the job

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

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